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Cody Dental
New Patients / Office Policies
Welcome to our practice. We take pride in providing you with the most thorough and comprehensive dental care possible. Our goal is to educate your family and to create enduring relationships in an environment of professionalism, technology and comfort. It is our desire to outline our office policies at the beginning of treatment to avoid confusion in the future.
Financial
We do ask that all new patients pay at the time of treatment. Upon payment from your insurance carrier we will either refund or credit your account as you choose. Any services billed must be paid upon receipt of your statement unless arrangements are made prior to treatment.
We will be happy to submit claims for those of you who have dental insurance. Your account balance, however, remains your responsibility. We submit insurance claims both manually and electronically depending on the insurance company’s ability to receive electronic data.
A monthly finance charge of 1.5% (18% annually) begins on unpaid balances 60 days after billing. Most insurance claims have been paid by 60 days. Should the account be turned over to a collection agency, you agree to pay all costs of collection including, but not limited to, court costs, agency fees and attorney fees.
Since people have various needs in fulfilling their financial obligations, we offer two options to pay for your dental care:
- We accept cash, personal check and MasterCard, Visa, Discover Card and American Express for payment in full at each visit.
- Third-party financial companies such as Chase Financial and Capital One; Easy flexible finance options: 12 months same as cash or a revolving line of credit with low monthly payments. Approval can be processed over the phone or in the office.
Appointments
As you know everyone’s time is valuable and last minute cancellations are extremely hard to fill. Therefore, we do ask that you respectfully give us 48 hours notice when you are unable to keep a reserved appointment.
If 48 hours notice is not received a reasonable fee for time lost may be charged.
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